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User Profile

The User Profile page displays your account information and session details in Hydden.Control. Access your profile to verify your identity, check your assigned role, and confirm your tenant association.

Accessing Your Profile

Click Profile at the bottom of the left sidebar to open your profile page. The profile icon appears alongside the logout option in the user actions section.


Profile Information

Your profile page displays the following information:

FieldDescription
UsernameYour display name as provided by your authentication provider
EmailThe email address associated with your account
TenantThe organization (tenant) you are signed into
RoleYour assigned platform role determining feature access

Understanding Your Role

Your role determines what features and data you can access in Hydden.Control:

RoleDescription
AdministratorFull access to all features including settings, policies, enrichment, and user management
ReviewerAccess to campaigns, applications, and AI search with ability to make review decisions
AuditorRead-only access to campaigns, applications, and AI search for audit purposes
UserThe default role for users without any assigned permissions. The user may use the Request Access dialog to request a role from their instance administrator.

Session Management

Signing Out

To end your session:

  1. Click Logout at the bottom of the left sidebar.
  2. Your authentication token is cleared.
  3. You are redirected to the sign-in page.

Session Security

Always sign out when using a shared or public computer to protect your account.

Session Duration

Your session remains active while you use Hydden.Control. Sessions use the following token durations:

Token TypeDuration
Access Token1 hour
Refresh Token24 hours

If your session expires, you are automatically redirected to sign in again.


Customizing Your Experience

Theme Preferences

Customize the visual appearance of Hydden.Control:

  1. Navigate to Settings > Preferences (available to all users).
  2. Select your preferred theme:
    • Light Mode - Light background with dark text
    • Dark Mode - Dark background with light text
  3. Your preference is saved automatically.

Theme preferences are stored in your browser and persist across sessions. If you haven't set a preference, Hydden.Control respects your operating system's theme setting.

For more details, see Preferences.


Profile Data Source

Your profile information comes from your authentication provider:

  • Username and Email - Provided by your identity provider (Entra ID, Okta, etc.)
  • Tenant - Determined by your organization's Hydden.Control configuration
  • Role - Assigned by your Hydden.Control administrator

To update your username or email, contact your identity provider administrator. To change your role, submit a request through your Hydden.Control administrator.


Troubleshooting

Profile Shows Incorrect Information

Cause: Information is cached from your last sign-in.

Solution: Sign out and sign back in to refresh your profile data from the authentication provider.

Role Not Displaying

Cause: No role has been assigned to your account.

Solution: Click Request Platform Access in the access request modal, or contact your administrator to request a role assignment.

Cannot Access Settings or Other Features

Cause: Your assigned role does not include access to those features.

Solution: Review the role permissions to understand what each role can access. Request a role change from your administrator if needed.


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