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Audit Log

The Audit Log provides a comprehensive record of all changes and activities within your Hydden.Control tenant. Administrators use this log for compliance reporting, security investigations, and understanding who made what changes and when.

Overview

The Audit Log tracks:

  • Configuration changes - Modifications to campaigns, rules, policies, and settings
  • User management - Platform user creation, updates, and deletions
  • Administrative actions - Role changes, data synchronization, and system operations

Every logged action includes who made the change, what changed, and when it occurred.

Accessing the Audit Log

  1. Navigate to Settings > Audit Log.
  2. The log displays entries sorted by date (most recent first).
  3. Use filters to narrow the results.

::: note Administrator Only The Audit Log is only accessible to users with the Administrator role. :::

Understanding Log Entries

Entry Information

Each audit log entry contains:

FieldDescription
TimestampDate and time of the action
ActionType of operation (CREATE, UPDATE, DELETE)
Entity TypeWhat type of object was affected
Entity IDIdentifier of the affected object
UserWho performed the action
DetailsSpecific changes made (expandable)

Action Types

ActionDescriptionBadge Color
CREATENew entity was createdGreen
UPDATEExisting entity was modifiedBlue
DELETEEntity was removedRed

Entity Types

The following entity types are tracked:

Entity TypeDescription
CampaignAccess review campaigns
Campaign RuleAutomated decision rules
PolicyAccess policies
RoleGenerated roles
Platform UserHydden.Control users
SettingsConfiguration settings

Viewing Change Details

Expandable Rows

Click any log entry to expand and view detailed change information:

For CREATE actions:

  • Shows the full entity snapshot as created
  • Displays all initial field values in JSON format

For UPDATE actions:

  • Shows field-by-field changes with before and after values
  • Only modified fields are displayed
  • Easy comparison of old vs. new values

For DELETE actions:

  • Shows the entity snapshot before deletion
  • Preserves record of what was removed

Example Change View

For an UPDATE action, the expanded view shows:

Field: status
Before: "active"
After: "inactive"

Field: priority
Before: 50
After: 80

Filtering the Audit Log

Available Filters

FilterDescription
SearchSearch by Entity ID
ActionFilter by CREATE, UPDATE, or DELETE
Entity TypeFilter by type (Campaigns, Rules, Policies, etc.)
Date RangeFilter by From and To dates

Using Filters

  1. Select filter criteria from the dropdowns.
  2. Enter date range if filtering by time period.
  3. Use the Search field to find specific entity IDs.
  4. Filters can be combined for precise results.
  5. Click Clear Filters to reset all filters.

Pagination

The Audit Log uses infinite scroll pagination:

  • Initial load shows recent entries
  • Scroll down to automatically load more entries
  • The summary shows "Showing X of Y entries"

Batch Tracking

Related changes are grouped by Batch ID:

  • Multiple changes from a single operation share a batch ID
  • Helps identify all changes from a single user action
  • Useful for understanding the full scope of complex operations

Use Cases

Compliance Reporting

Generate audit reports for compliance requirements:

  1. Filter by date range for the reporting period.
  2. Filter by entity type to focus on specific areas.
  3. Export or screenshot results for documentation.

Security Investigation

Investigate suspicious or unexpected changes:

  1. Search for specific entity IDs involved.
  2. Review who made changes and when.
  3. Examine the before/after details of modifications.

Change Tracking

Understand the history of a specific configuration:

  1. Search for the entity ID.
  2. Review all CREATE, UPDATE, and DELETE actions.
  3. Expand entries to see detailed changes over time.

Troubleshooting

Diagnose configuration issues:

  1. Filter by recent time period.
  2. Look for unexpected DELETE or UPDATE actions.
  3. Identify what changed that might have caused issues.

What Gets Logged

Logged Actions

CategoryLogged Operations
CampaignsCreate, update settings, launch, extend, complete, delete
Campaign RulesCreate, update conditions/decisions, activate/deactivate, delete
PoliciesCreate, update rules, activate/deactivate, delete
RolesGenerate, regenerate, update configuration
Platform UsersCreate, update roles/status, delete
SettingsUpdate integration, AI settings, role configuration

Not Logged

The following are not tracked in the Audit Log:

  • Read operations (viewing data)
  • AI Assistant queries
  • Data synchronization details (see Job History)
  • Authentication events

Best Practices

  1. Regular review - Periodically check the audit log for unexpected changes
  2. Investigate promptly - Address suspicious activity immediately
  3. Document reviews - Note when audit log reviews are performed for compliance
  4. Use filters - Narrow results to focus on relevant entries
  5. Retain records - Consider exporting critical audit data for long-term retention

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